3777bet's Privacy Policy
Your personal information is important to us. This policy clearly explains how 3777bet collects data, why it collects it, and how it keeps it secure.
1 Introduction and Scope
This Privacy Policy applies to all services on the 3777bet platform. It is in effect whenever you use our website, open an account, place a bet, or contact our support team.
3777bet believes that transparency about data is the foundation of user trust. We clearly state what information is collected, why it is collected, how long it is kept, and the reason for any sharing with third parties.
This platform is not for anyone under 18 or for those who do not have the legal right to use this service from Bangladesh. All casino and betting activity on 3777bet is for persons aged 21 and above only.
2 What Information We Collect
2.1 Registration and Identity Verification
When you open an account, we store the name, date of birth, email address, mobile number, and password you provide. Additional identity verification — such as national ID details — may be required to ensure secure transactions and confirm account legitimacy.
2.2 Transaction Information
Records of deposits and withdrawals made through bKash, Nagad, Rocket, and Upay are stored. This includes the transaction amount, time, and payment reference number. We never collect the full password or PIN of your mobile wallet.
2.3 Gaming Activity Information
Your bet history, game session data, win/loss records, and details of bonus usage are stored. This information is used to ensure responsible gaming and to monitor account activity.
2.4 Device and Connection Information
The IP address, browser type, operating system, and session duration of the device you use to access the site are logged automatically. This is part of our security and fraud prevention measures.
2.5 Cookies and Tracking
Our site uses cookies — some are essential for site functionality, some improve the user experience, and some serve analytical purposes. You can control cookies through your browser settings, though doing so may limit certain features of the site.
3 Purpose of Data Use
3777bet uses the collected information for the following purposes:
- Creating, managing, and verifying accounts
- Processing deposits and withdrawals and storing transaction history
- Awarding bonuses and prizes and confirming eligibility
- Preventing fraud, money laundering, and other illegal activity
- Providing customer support — resolving issues via live chat and email
- Monitoring responsible gaming and identifying risky behaviour
- Technical improvement of the site and enhancement of service quality
- Complying with applicable laws and regulations in Bangladesh
We never sell your information. The use of data is limited and does not go beyond the purposes stated above.
4 Sharing Information with Third Parties
4.1 Payment Service Providers
The minimum information needed to process transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant payment service provider. These providers operate under their own privacy policies.
4.2 Technology and Security Partners
We work with selected third parties for site security, fraud prevention, and technical services. These partners only have access to the information needed for their specific task and are contractually bound to keep data confidential.
4.3 Legal Obligations
Information may be disclosed in response to a court order, a lawful demand from an investigating authority, or other legal requirements. In such situations, we make every effort that is legally possible to inform the user.
5 Data Security Methods
3777bet uses SSL (Secure Socket Layer) encryption technology on its platform, which keeps all data transmitted between your browser and our servers secure. Login and financial information is always sent over encrypted channels.
Account passwords are stored in hashed form — no staff member can view your password directly. Access to sensitive data is restricted to specific, authorised personnel only.
Our systems have automated monitoring for unusual activity and suspicious logins. If we detect any security risk, the relevant user will be notified immediately.
6 Data Retention Period
Your information is retained for as long as your account is active. After an account is closed, certain data — such as financial transaction records — may be kept for a defined period due to legal obligations.
Some data is retained for an extended period for fraud prevention and security purposes. Data that is no longer needed is securely deleted or anonymised so that no individual can be identified from it.
7 User Rights
As a 3777bet user, you have the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to correction: You may request that incorrect or incomplete information be corrected.
- Right to deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
- Right to restrict processing: You may request that the use of your information be limited for specific purposes.
- Right to opt out of marketing communications: If you do not wish to receive promotional messages, you may opt out at any time.
To exercise these rights, contact our support team via live chat or email. We respond in Bengali and English 24 hours a day, seven days a week.
8 Children's Privacy
3777bet strictly prohibits participation by anyone under the age of 21. We do not knowingly collect information from minors. If a minor has opened an account by mistake and this comes to our attention, that account will be closed immediately and the related information will be deleted.
Ensuring responsible gaming is one of our core commitments. For more details, please read our Responsible Gaming Guidelines, which explain how to keep yourself and your family safe.
9 External Links and Third-Party Sites
Our platform may mention game provider names or payment methods, but if you visit those third-party sites, their own privacy policies will apply. 3777bet is not responsible for the data collection practices of those sites.
10 Changes to This Policy
This Privacy Policy may be updated from time to time due to changes in services, technological developments, or legal requirements. If significant changes are made, you will be informed by email to your registered address or through a notice on the site.
Continued use of the platform after any changes will be taken as your agreement to the updated policy. We therefore encourage you to read this page regularly. You can also find answers to many questions about using the platform in our FAQ section.
11 Contact
For any questions, complaints, or requests to change or delete information related to this Privacy Policy, please contact our support team. Our support team operates 24 hours a day, seven days a week and responds in both Bengali and English.